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seller feedback amazon Some Amazon sellers reportedly offer refunds to customers in exchange for deleting or revising a bad review.
New Yorker Katherine Scott purchased an oil spray bottle for cooking -- sporting a 4.5 star rating average on Amazon -- but when it arrived, the bottle didn't work correctly, the Journal reported. After Scott left a negative review, she reportedly began receiving emails from someone claiming to be with the product's customer service team. The representative offered Scott a full refund and asked if she would delete her negative comments, according to emails reviewed by the Journal.
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